Hillsong Music Australia is a Hillsong Church department. Hillsong Church has a privacy policy available here which also applies to this website. In addition, the Hillsong Music website will handle personal information as set out in this policy, as amended from time to time.

To protect your privacy, you can visit the Hillsong Music site without identifying yourself or having to reveal any information about yourself.

YOUR PERSONAL INFORMATION: WHAT DO WE COLLECT, AND HOW DO WE USE IT?

• We do not collect personal information when you visit our site unless you log on, place an order or register with us.

• When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions and phone number. We may share this information, and only that information which is reasonably necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.

• When you log on to our site, we will ask you your e-mail address and Password.

• If you belong to a subscription program or other program, we may send information about specials we are offering to program members. We may ask for information which identifies you as a program member. There will be an option to unsubscribe to such information, if you do not wish to receive it.

• We have regular news and specials e-mails available to make your shopping and purchasing experience easier. Should you not wish to receive future editions of these you may unsubscribe at any time.

• When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries.

• When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address and other information so we can administer the contest and notify winners.

• We do not share, sell, rent or trade any personal information to any third party without your permission.

• Our site contains links to other sites. Hillsong Church and Hillsong Music are not responsible for the privacy practices or the content of other web sites.

• By default all web server log files capture IP addresses. We may use your IP address to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is generally not shared with anyone else except where required or entitled by law to do so (such as in the investigation of fraud or other inappropriate activity).

COOKIES

A cookie is a small amount of information sent from a web server to your computer. We use cookies when someone logs into our site, to maintain that log in, to retain log in information, if requested, and for the service of our shopping basket. We do not use cookies to track your Internet activity before or after you leave any Hillsong Church website. Any activity while you are at a Hillsong Church website may be tracked.

E-MAILS FROM HILLSONG MUSIC

Hillsong Music has found that attractive, graphics-rich e-mails are a quick, effective and low-cost way to communicate with customers about new resource, clearance and sale items. We maintain an opt-out, user-customizable subscription service of e-mail addresses of people requesting promotional e-mails.

We do not want to send e-mails to you if you would prefer not to receive them. Therefore, every e-mail provides a way for you to unsubscribe from future e-mails. In addition, you can visit our web site, or call +61 2 8853 5300. We also have administration procedures in place to remove e-mail addresses and domains that consistently send failure messages to our e-mail servers.

SECURITY

For credit card transactions, Hillsong Music adds security by using Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our server, making it extremely difficult for others to access your private information in between. So, when using an SSL capable browser, shopping on any Hillsong Music web site is as safe as using your credit card in a regular store.